Buying Credits

Buy a credit

1. Open Contract Reviews in the sidebar.
2. In the Review credits card, click Buy a review credit for the price shown.
3. A Stripe payment form opens inside Freelancer Shield. Enter your card details and confirm. Stripe handles the payment; Freelancer Shield never sees your full card number.
4. When the payment succeeds you see a confirmation. Click Proceed to App to go back to your reviews, where the balance has increased by one.

Each purchase is a single one-time charge. Buy one credit at a time, as you need them.

Receipts

Stripe emails a receipt to the address you enter at checkout. Use that receipt for your bookkeeping. Many freelancers treat contract review as a business expense; ask your accountant how to treat it.

The credit has not appeared

Your balance updates when Stripe confirms the payment, which is normally immediate. If the card was charged and the balance has not changed:

1. Refresh the Contract Reviews page.
2. Wait a minute or two. Some payment methods confirm asynchronously.
3. If it still has not appeared, contact us with the email address you used at checkout and the approximate time. We can look up the order and add the credit.

Each Stripe checkout is counted once, so a slow confirmation will not add two credits for a single payment.

Payment failed

If Stripe declines the card, no credit is added. The payment form shows the decline and you can try another card without leaving the page, or contact your bank and buy again later.